Privacy Policy
What we collect, how we use it, and the choices you have.
Last updated: October 1, 2026Your privacy matters
This Privacy Policy explains how Dravonix LLC, the company that operates pippagifts.com ("Pippagifts", "we", "us", "our"), collects, uses, shares, and protects your personal information when you visit our website or place an order. Effective Date: May 1, 2026. By using pippagifts.com, you agree to the practices described here.
We serve customers in the United States only and sell adult apparel and T-shirts that are printed to order. We collect only the information needed to produce and deliver your order and to operate our store responsibly.
Information We Collect
Information You Provide
When you place an order or contact us, you may provide your name, shipping address, billing details, email address, phone number (if given), order contents, and any messages you send to support.
Information Collected Automatically
When you browse pippagifts.com, we automatically collect technical data such as your IP address, browser type, device information, pages visited, referring website, and timestamps. This is gathered through cookies and similar technologies described in Section 4.
How We Use Your Information
We use your information to:
- Process, produce, and ship your made-to-order apparel
- Send order confirmations, shipping updates, and tracking details
- Respond to support requests and process returns, exchanges, and refunds
- Detect, prevent, and investigate fraud or misuse
- Improve our website, products, and customer experience
- Comply with legal, tax, and accounting obligations
- Measure and improve our marketing with the analytics tools listed below
Sharing & Disclosure
We do not sell your personal information. We share it only with the service providers needed to run the store:
- PayPal — to process payments securely
- USPS, UPS, and FedEx — to ship and deliver your order
- Google — Google Analytics 4, Google Ads, and Google Tag Manager, for website analytics and advertising measurement
- Legal compliance — when required to respond to lawful requests, enforce our terms, or protect our rights and the safety of others
Cookies & Tracking Technologies
We use cookies and similar technologies to operate the site and understand how it is used. Specifically:
- Google Analytics 4 (GA4) — measures site traffic and usage. You can opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout
- Google Ads — measures advertising performance and conversions
- Google Tag Manager — manages the tags used by the tools above
You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
Data Retention
We keep personal information only as long as necessary for the purposes described here. Order and transaction records are retained for 7 years to meet tax and accounting requirements. Support correspondence is generally kept for up to 3 years. When data is no longer needed, it is securely deleted or anonymized.
Data Security
We protect your information using industry-standard safeguards, including SSL/TLS encryption for data in transit. Payments are processed through PayPal under PCI-DSS compliance, and we never store your full card details. While no method of transmission is completely secure, we work to protect your data at every step.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate information
- Deletion — request that we delete your personal information
- Portability — request your data in a portable format
To exercise any of these rights, email [email protected].
California Residents — CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights:
- Right to Know — what personal information we collect, use, and share
- Right to Delete — request deletion of your personal information
- Right to Opt-Out — we do not sell your personal information
- Right to Non-Discrimination — we will not treat you differently for exercising your rights
To submit a CCPA request, email [email protected]. We will verify and respond within 45 days, as required by law.
Children's Privacy
pippagifts.com is intended for adults. In line with COPPA, we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us data, email [email protected].
Third-Party Links
Our website or emails may reference third-party services (such as a carrier's tracking page). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any information.
International Users
Our services are intended for US residents only. We ship within the United States and process information on servers located in the United States. If you access the site from outside the US, you do so at your own initiative and are responsible for compliance with local laws.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be communicated by email. Your continued use of pippagifts.com after changes take effect constitutes acceptance of the updated policy.